Normally, it takes 7 - 15 business days for a package to arrive at its final destination. Sometimes, there are delays in delivering the package because of the large quantity of parcels that the carriers have to handle. There also exist cases where their systems update the tracking information of a package later than its actual route. Kindly wait for a few more days for the tracking system to be updated.
If it has been 2 weeks without any updates, please contact our Customer Support via email [email protected] or phone number (323) 894-1102 (voicemail and text messages only). Our agents will help you out.