Melaninful Help Portal

Delivery & Tracking 7

• How long will it take to receive my order?
• How can I track my order?
• Why weren't all of my items shipped together?
• How to find my order number and tracking code?
• How do I expedite my order shipment?

View all 7

Manage your order 6

• I received a damaged/defective item.
• I want to cancel my order.
• I want to modify my order.
• I got the wrong product. How can I correct?
• I didn't receive a confirmation email.

View all 6

Checkout & Payment 5

• How to Redeem a Coupon Code?
• What are the available payment methods?
• Which currency is Melaninful using?
• Are my payment safe?
• My card is declined, what should I do?

Still need help? 2

• How to get support from Melaninful
• I still haven't received a reply from Melaninful.