FAQ

How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leavin...
Thu, 27 Feb, 2020 at 7:02 PM
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If...
Thu, 27 Feb, 2020 at 7:02 PM
How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Ce...
Thu, 27 Feb, 2020 at 7:02 PM
What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started...
Thu, 27 Feb, 2020 at 7:02 PM
All-over Hoodie
All-over Hoodie is a complicated product. We have to separately print different parts (front, back, hood, sleeves, pocket); and then sew them all together. ...
Sat, 4 Apr, 2020 at 9:26 AM
Black owned
We are a group of designers who are highly interested in Black Culture and History. We have been designing and selling for more than 2.5 years. Best reg...
Tue, 17 Mar, 2020 at 11:04 AM
Delivery
As I have checked, your order has finished delivery by USPS. Please check your mailbox, or contact your local post office or USPS if necessary. You can see ...
Tue, 17 Mar, 2020 at 11:06 AM
Different Shipment
We have different fulfillment centers all around the world. Therefore, the items may be sent to you in different shipments. For the hoodie, it has been fini...
Tue, 17 Mar, 2020 at 11:09 AM
exchange
These items are made-to-order. Therefore, we do not hold stock and cannot accept returns at the moment. We can only refund if the items are damaged and defe...
Tue, 17 Mar, 2020 at 11:10 AM
Fail delivery
Your order was failed delivery. You can see the tracking here: Please contact 1-800-275-8777 and pick up as soon as possible. Thanks. Best regards, Tasha...
Tue, 17 Mar, 2020 at 11:11 AM