FAQ
I'm sorry that the hoodie does not meet your expectations. The material of '95% polyester and 5% spandex' is stated in the production descriptio...
Tue, 17 Mar, 2020 at 11:17 AM
Your refund request has been processed. Please check it! Best regards, Tashard at Melaninful.
Tue, 17 Mar, 2020 at 11:18 AM
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Best regards, Tashard at Mel...
Tue, 17 Mar, 2020 at 11:18 AM
We are working on this by the way. Hope it can be released soon. Best regards, Tashard at Melaninful.
Tue, 17 Mar, 2020 at 11:19 AM
Don't worry. I will process a replacement for you. A free order consisting of the replacement item has been created. You should receive a notification e...
Tue, 17 Mar, 2020 at 11:19 AM
Please allow us 1 - 2 days so we can work with the fulfillment center to find out the solution. I will try to send you a replacement. Best regards, Tashar...
Tue, 17 Mar, 2020 at 11:20 AM
Your order has been finished and shipped. It should reach you within a few days. You can see the tracking here: Best regards, Tashard at Melaninful.
Tue, 17 Mar, 2020 at 11:21 AM
You can now Track Your Order yourself. You will no longer have to email us about updates of your order. Click here to track yours: https://melaninful.net/ap...
Tue, 17 Mar, 2020 at 11:22 AM
Our All-Over Hoodie is unisex. Both men and women can wear it. Please refer to the size chart to select your size. Best regards, Tashard at Melaninful.
Tue, 17 Mar, 2020 at 11:23 AM
Yes, we also do wholesale. Can you please tell me what products you are interested in and the estimated order quantity? I will send you the price. I'm l...
Tue, 17 Mar, 2020 at 11:23 AM