FAQ

Final reply
Thank you for your support of Melaninful. Like and follow us for latest news about our promotions and new products: Facebook: facebook.com/black.peopl...
Tue, 17 Mar, 2020 at 11:12 AM
Got it
Wow! Glad that you've got it. Hope you'll like your item! Best regards, Tashard at Melaninful.
Tue, 17 Mar, 2020 at 11:13 AM
Hoodie Size Chart
Please refer to the following size chart to select your size: Best regards, Tashard at Melaninful.
Tue, 17 Mar, 2020 at 11:13 AM
Missing item
In this case, I suggest you: First, ask your family members or neighbors if they have picked up for you. Then contact your local post office or USPS offi...
Tue, 17 Mar, 2020 at 11:14 AM
Modify discount
Unfortunately, once an order is placed, we cannot modify the coupon anymore. You can save that code for your next purchases. Best regards, Tashard at Mela...
Tue, 17 Mar, 2020 at 11:14 AM
No tracking updates
The order is indeed produced and left our fulfillment center to the pick up center. It's just the long processing time of the shipping company. Please w...
Tue, 17 Mar, 2020 at 11:14 AM
order number
Please tell me your order number so that I can check it for you. Best regards, Tashard at Melaninful.
Tue, 17 Mar, 2020 at 11:15 AM
Other products
Our products are made-to-order. As stated in the product description, please allow 7 - 10 business days to get the tracking code and 2 - 4 weeks for deliver...
Tue, 17 Mar, 2020 at 11:15 AM
Paypal
Our store uses Paypal as the payment processor, so even if you use credit card to pay, it will go through PayPal. Best regards, Tashard at Melaninful.
Tue, 17 Mar, 2020 at 11:16 AM
proof
I'm sorry for your bad experience with the item. Please provide us a proof with picture so that we can process further. Best regards, Tashard at Me...
Tue, 17 Mar, 2020 at 11:17 AM