Manage your order
Common questions after a purchase has been made.
We always try to bring the best quality product to customers. However, there are many factors that affect negatively to the quality, especially shipping fac...
Fri, 22 May, 2020 at 1:05 PM
Please order carefully. You must contact us within 24 hours of placing your order. We will do our best to help you out and cancel your order if possible. ...
Wed, 15 Sep, 2021 at 3:55 PM
We try to process our orders extra-fast to make sure that they arrive at its final destination as soon as possible so we can't make sure if we're ab...
Wed, 15 Sep, 2021 at 4:03 PM
In the event of a wrong order, please contact customer support at support@melaninful.net with a picture/video of what you have received. We will then check ...
Fri, 22 May, 2020 at 1:11 PM
After you have made an order, a confirmation email will be sent to you to confirm your order. This email contains your order ID and other relevant informati...
Tue, 14 Sep, 2021 at 5:51 PM
We try to process our orders extra-fast to make sure that they arrive at its final destination as soon as possible. Typically, we can only help you remove a...
Wed, 15 Sep, 2021 at 4:21 PM