Delivery & Tracking

Common questions about Shipping

How long will it take to receive my order?
The time frame for order delivery is divided into two parts:  1) Processing Time: Order verification, tailoring, quality check, and packaging. All orders a...
Thu, 31 Aug, 2023 at 5:59 PM
How can I track my order?
As soon as your order leaves the fulfillment center, tracking details will be emailed to you along with shipping confirmation. You can use our tracking pag...
Wed, 6 Sep, 2023 at 5:40 PM
Why weren't all of my items shipped together?
We have many of our items not stocked in the house, and that our fulfillment centers are located in different regions. When you order multiple items at a ti...
Tue, 14 Sep, 2021 at 5:39 PM
How to find my order number and tracking code?
When your order finishes processing and is ready to ship, a Shipping Confirmation email will be sent to your order email address with the tracking details a...
Wed, 6 Sep, 2023 at 3:00 PM
How do I expedite my order shipment?
Normally, it takes 7 - 15 business days for a package to arrive at its final destination (excluding production time). Should you want to have the package so...
Tue, 14 Sep, 2021 at 5:34 PM
Do you ship to countries other than the US?
We do ship worldwide. If you are living in Australia, Canada, Norway, etc, it is totally fine. Kindly contact our Customer Support in advance for more advic...
Tue, 14 Sep, 2021 at 5:38 PM
My package's status has not been updated for a while, why is that?
Normally, it takes 7 - 15 business days for a package to arrive at its final destination. Sometimes, there are delays in delivering the package because of t...
Tue, 14 Sep, 2021 at 5:50 PM